We’ll get this sorted for you. Please send us an email to hello@wearepeachies.com and include the following details:

We&#x2019;ll get this sorted for you. Please send us an email to&#xA0;<a href="mailto:hello@wearepeachies.com" title="hello@wearepeachiles.com" rel="noopener" target="_blank" style=" text-decoration: none;">hello@wearepeachies.com</a> and include the following details:<ol><li dir="ltr">Your order number.</li><li dir="ltr">A picture of the item you received.</li><li dir="ltr">A picture of the packaging.</li><li dir="ltr">A picture of the shipping label.</li></ol>

Missing item

If your order arrived damaged, please email us at hello@wearepeachies.com and kindly include the following details:

If your order arrived damaged, please email us at&#xA0;<a href="mailto:hello@wearepeachies.com" title="hello@wearepeachies.com" rel="noopener" target="_blank" style=" text-decoration: none;">hello@wearepeachies.com</a> and kindly include the following details:<ol><li dir="ltr">Your order number.</li><li dir="ltr">A picture of the damaged item.</li><li dir="ltr">A picture of the packaging.</li><li dir="ltr">A picture of the shipping label.</li></ol>

Package arrived damaged

You can track your parcel by following the steps below:. If you are looking to track an order as part of your subscription, you can also locate this in your Customer Portal. Login to your Customer Portal. Enter your order number and postcode in the '

You can track your parcel by following the steps below:<ol><li>Please locate the shipping confirmation email you received from peachies@hive.app (be sure to check your spam account, they sometimes like to hide in there).</li><li>Within the email, select &apos;Track Your Order.&apos;</li><li>You&#x2019;ll be redirected to our carriers&#x2019; website where you&#x2019;ll be able to see the status of your delivery.&#xA0; </li></ol>If you are looking to track an order as part of your subscription, you can also locate this in your Customer Portal.&#xA0;<ol><li dir="ltr">Login to your Customer Portal.</li><li dir="ltr">Enter your order number and postcode in the &apos;Manage Your Order&apos; section at the bottom of the page.</li><li dir="ltr">Click &apos;Track Your Order.&apos;</li></ol>&#xA0;If for any reason you didn&apos;t receive your tracking link or are experiencing issues, please contact us at&#xA0;<a href="mailto:hello@wearepeachies.com" target="_blank" style=" text-decoration: none;">hello@wearepeachies.com</a> and one of our dedicated concierge team will be happy to help.

Where is my delivery?

If your order hasn’t arrived, please email us at hello@wearepeachies.com. We’ll assist you in tracking it down or arrange a replacement if needed.

If your order hasn&#x2019;t arrived, please email us at&#xA0;<a href="mailto:hello@wearepeachies.com" target="_blank" style=" text-decoration: none;" id="isPasted">hello@wearepeachies.com</a>. We&#x2019;ll assist you in tracking it down or arrange a replacement if needed.

Parcel never arrived

We’ll get this sorted for you. Please send us an email at hello@wearepeachies.com and include the following details:.

We&#x2019;ll get this sorted for you. Please send us an email at&#xA0;<a href="mailto:hello@wearepeachies.com" title="hello@wearepeachies.com" rel="noopener" target="_blank" style=" text-decoration: none;">hello@wearepeachies.com</a> and include the following details:<ol><li>Your order number.</li><li>A picture of the item you received.</li><li dir="ltr">A picture of the packaging.</li><li dir="ltr">A picture of the shipping label.</li></ol>&#xA0;

Received the wrong item

Still stuck? Our Nappy Concierge Team is here to help!🍑

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