Where is my delivery?Updated 10 days ago

You can track your parcel by following the steps below:

1. Please locate the shipping confirmation email you received from [email protected] (be sure to check your spam account, they sometimes like to hide in there).
2. Within the email, select 'Track Your Order.'
3. You’ll be redirected to our carriers’ website where you’ll be able to see the status of your delivery. 
   

If you are looking to track an order as part of your subscription, you can also locate this in your Customer Portal. 

1. Login to your Customer Portal.

2. Enter your order number and postcode in the 'Manage Your Order' section at the bottom of the page.

3. Click 'Track Your Order.'

If for any reason you didn't receive your tracking link or are experiencing issues, please contact us at [email protected] and one of our dedicated concierge team will be happy to help.