Manage my subscription
Manage my pre-paid plan
Pre-Paid Plans offer the biggest savings to our most loyal nappy wranglers. How it works:. You will be charged the value of your Pre-Paid Plan on your next recurring order date. Your nappy or pants deliveries will continue on a 28-day cycles, unless
I need more nappies asap
If you need more nappies or pants and want to receive your order sooner, follow these instructions:. Log in to your customer portal at wearepeachies.com. On your home page, under 'Active subscriptions', select "Get now" to process your order. Need mo
Update my payment information
Time to update your billing details? No worries, here’s how to do it:. Need more help? Email the Nappy Concierge Team: [email protected].
Change shipping address
Jetting off, directing a box to grandma's or moving house? Let’s make sure Peachies nappies or pants get delivered to the correct doorstep. If tech’s not playing nice or you’d rather we do the faff, drop us an email at [email protected] and we’
Update shipping frequency
Need more/fewer nappies or pants? We’ve got you covered. Here’s how to update your shipping frequency:. Not quite sure what timing works best? Pop us an email at [email protected] and we’ll gladly help you figure out the perfect schedule.
Change size
How to update the nappy or pant size on your active subscription:. 1. Log into your customer portal via wearepeachies.com. 2. Navigate to 'Active subscriptions' and select 'View details'. 3. Under 'Products' tap the 'Swap' button. 4. Pick the size fo
Pause my subscription
Flexibility is part of the Peachies subscription DNA. To pause your flexible plan up to 90 days:. Need more delivery scheduling support? Email at [email protected] and our Nappy Concierge Team will be happy to advise.
Cancel subscription
We totally get it, sometimes things just need adjusting. Chat with us here via WhatsApp and we’ll assist. If you’d still like to go ahead with cancelling, you can view the steps here.
Reactivate subscription
We'd love to have you back!1.Log into your customer portal via wearepeachies.com.2.Select "view details"3.Tap "Reactivate" to resume your flexible plan. If your nappy needs have changed or you’d like to tweak your plan, send us an email at hello@wear